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Thread: Prepaid SIM - Israel (and non-prepaid)
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Old Jun 22, 2016 | 1:48 pm
  #64  
Ditto
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Originally Posted by joshwex90
In terms of reception, they are the absolute worst among the 5 networks. Dropped calls, SMS that don't get sent, slow internet, etc.
Are they? I have their SIM as I travel to Israel few times a year, never had any issues with dropped calls, or SMS, or internet, browsing/facebook/whatsapp/google maps etc. all works fine.

In terms of customer service, I had to e-mail them a few times as they had some weird charges (e.g. they charged me for an SMS I sent in the Netherlands), in all cases they replied that they are checking and then proceeded to refund the money, it wasn't the fastest service, but it worked just fine.
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