Originally Posted by
surftb15
Another copycat move!!!
I lol'd
Originally Posted by
YtravelF
Its standard practice now.
A 2 hour delay gets fruit, chips, and water. 3+ gets sandwiches and soda, plus the aforementioned stuff. I was at JFK and saw sandwiches out for the delayed ZRH flight.
Its a nice way to placate customers.
I guess they missed the memo at DFW during all the WX last weekend. Flights were either cancelled or delayed more than three hours, and nothing (not even information) was given to customers.
To be fair, DFW was an absolute madhouse with delays and cancellations left and right and AA's top priority probably was not sodas and sandwiches. AA should have given proactive Woodford to all the ops people who had to deal with that mess.