Originally Posted by
minnyfly
I guessing/hoping that the operational buffers was an error, and that they meant more buffers. It's contradictory. They could really use a few more spares.
I only read the slides, but given how it was presented it looks like they want to cut buffers to improve the bottom line. I see it as contradictory as well. You have to optimize on one or the other. If you try to do both, you're just going to push the boundaries of lousy service even more.