Originally Posted by
samosa
This happened to me on a pm-USAIR flight. 3 seats across we weren't supposed to put the carseat in any seat other than the window. The lady in front screamed at us, the FA came, and the FA made us hold the baby. We asked for a refund, it was denied, I pushed and finally got just that leg refunded, but it took 8 months. I was very annoyed!
This is was really makes me upset - right or wrong, outcome/punishment/refund, etc - you can't control other passenger reactions (screaming, complaining, etc), but uniform reaction on behalf of the enforcers (FAs, airlines, etc) would remove the stress of this entirely.