Originally Posted by
readywhenyouare
Why did Delta stop using the automated gate and boarding announcements? It was something unique to Delta and seemed to work very well. The gate agents are not consistent with their announcements and it can be confusing when multiple flights are boarding. Sometimes all the agents are bothered with saying is "zone one can board". At MCO half the time they don't even display the zone currently boarding on the GIDS anymore. I'm not a gate lice and am usually standing way back from the gate. Having a visual helps a lot. So I'm just wondering why Delta has regressed when it comes to utilizing technology to make boarding more efficient.
If they've eliminated the automated announcements, I'm glad. They were always confusing, since GAs often said different things than what the automated system said.