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Thread: Feedback thread for the official EY Lurker, EtihadHelp
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Old Jun 21, 2016 | 2:13 am
  #795  
EtihadHelp
Company Representative, Etihad
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Join Date: Sep 2013
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Originally Posted by Liu Zhoujiao Victor
Hi @ Etihadhelp:

I want to redeem my Etihadguest miles for two tickets on All Nippon Airways:

I have called contact center a few times, however, some staff told me ANA is not EY's partner, others told me can book online...so it does not go anywhere.

Can I troule you to assist on this issue? I can provie you my FFP number and choice flights for searching the inventory.


with best regards
Hi there,

Sure, we can certainly help. All Nippon Airways is one of our partners, if you haven't seen already you can find all the details here: http://www.etihadguest.com/en/earn-m...ippon-airways/

Can you DM your FFP number and contact number? Once we have these details we will arrange for one of our Etihad Guest service centre agents to contact you and assist further.

Thanks, Jem
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