Originally Posted by
pooker
Seems like an okay hotel, but I ended up moving after 10 nights. The service isn't up to par with other Marriott's in Seoul, but I still think this is a nice hotel if you can get a good deal.
Anyways, I don't want to be overly critical.
Concierge in lobby was wonderful, but I guess there was a bit of a language barrier everywhere else (executive lounge, room service, laundry,etc), all of which made me feel like I was better suited towards a different property. The locals seemed to enjoy the property, though.
Pity to hear that. It's strange as this property is owned by the same owner of the CY in Pangyo and there service is very good.
I am wondering if this is because the property is new and they need to iron out these kinks. I know that during the opening, one of the Asst.Managers from the Pangyo property was at this property to help out for a couple of weeks (and she is very customer service oriented).
Cheers!