Originally Posted by golfingboy

P.S. Someone mentioned AA's Twitter team.. The AA Twitter team has been fantastic for me. I only reach out to them when I am having issues and need some kind of expert (or someone with a better broad knowledge) to save my butt. I know many have mixed experiences with the Twitter team, but they have gone out of their way for me a few times including pushing a complimentary upgrade through. Not sure if it is because of my "customer profile" from AA's perspective or I was just seeking the right help at the right time. I do hope they continue to empower the Twitter team.