You will get NOWHERE with the main email account.
Well, unless you like useless and self-congratulating boilerplates!!

I worked my @$$ off testing every conceivable email combination, and then found one buried on an ancillary site; THEY cc'd me on their forward to the chain of command- so now I have HERS too assuming she is still a part of the team since the transition :-/

Here you go:
[email protected]

And

[email protected]

Keep in mind that CAPS matter in their addressing...

Good Luck!
S