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Thread: UA879 LHR to IAH Cancelled 18 June 2016 - Total Shambles at LHR T2!
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Old Jun 19, 2016 | 12:33 am
  #25  
televisor
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Originally Posted by MADPhil
As I understand it the airline is required to notify you of your EC261 rights so that is another reason for complaint. There may have been a notice upside down on the back of the checkin desk of course.
Funnily enough I remember seeing one of those notices (possibly a cardboard popup) on the lounge entrance desk, telling you to make sure you ask for a copy of your rights if delayed/cancelled.

Also, IIRC most british airports seem to have copies glued to the top of checkin desks, and possibly even GA/rebooking desks.

(Alas, if the UK leaves the EU that could well disappear.)
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