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Thread: UA879 LHR to IAH Cancelled 18 June 2016 - Total Shambles at LHR T2!
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Old Jun 18, 2016 | 7:26 pm
  #21  
PaulInTheSky
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Originally Posted by Kacee
And also about the denial of rebooking on BA and the "United only" statement. That is not the policy, especially for 1K. If you ever get that again, ask for a supervisor or HUACA.

Lots of bs by UA phone agents reported in this forum lately.

+1

What a load of crap from LHR. Anybody who mentioned these will have to be fired along with the station manager.

OP, please pursue the EU261 compensation, make a copy of the original flight status, look at the fine-print and demand the cash compensation due to the EU261 law.

Absolutely ridiculous.
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