FlyerTalk Forums - View Single Post - UA879 LHR to IAH Cancelled 18 June 2016 - Total Shambles at LHR T2!
Old Jun 18, 2016 | 6:28 pm
  #20  
JK-SFO
All eyes on you!
20 Years on Site
 
Join Date: Apr 2004
Location: SFO
Programs: UA Mileage Plus
Posts: 235
Originally Posted by RobOnLI
Time to call and escalate as that is not acceptable. Based on your post I'm assuming you did stay on UA900 and ultimately got to SFO via ORD. ORD was likely a crew change out?

-RM
Yes, will be calling this week!

The stop for UA 900 at ORD was planned for 45 minutes to change pilots, flight attendants, re-fuel, and re-cater. It took 1 hour, 30 minutes plus!

Everyone onboard (both crews) were super nice and gracious; just the LHR ground staff who were unpleasant.

JK-SFO
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