Originally Posted by
YYT82
In terms of long term labour stability, Rovinescu deserves lots of credits for executing his vision, but that's only one aspect of the business (albeit an important one).
What about customer perception (examples - handling of the YHZ crash, mismanagement of YMM evacuee situation)? What about the archaic and incompetent IT? What about the culture in which many customer service front employees have a "don't care, couldn't be bothered" attitude towards customers?
I hope these are all parts of Rovinescu's visions and that these issues are the next to be tackled.
(I will say this though - I choose AC over LH on TATL exactly because of the long term stability in the labour force. I didn't want to be screwed over by what seemed like a bi-monthly labour actions at LH.)
Its not just LH. It seems to be a European thing to go on strike during the summer months. Different air carriers, ATC, taxis,trains, students farmers, etc. When I lived in UK it was always a coin toss on how reliably you could plan a summer trip specially going to Asia since you had to hope for labor peace on the carrier you had booked, the taxi/train, ATC, etc. Or other folks like farmers, etc who decide to block highways or picket airports. And ATC in countries that you had to fly over. And ME wars. So yes, good to see AC locking down long term contracts with all their unions.