FlyerTalk Forums - View Single Post - FAQ : Same Day Changes (SDC) and Free Change on the Day (FCOD) on BA tickets
Old Jun 18, 2016 | 3:27 am
  #20  
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Originally Posted by monkeytennis
Well that worked a treat.

It's checked me in on the app but says I can't download my boarding card because it can't find my eticket number. Will I just have to speak to the ticket desk at the airport ?
Yes, when I've invoked this then indeed the bookings go temporarily out of sync on the App - you have the same PNR and ticket number, a revalidated ticket on The Cloud and an old ticket and its associated boarding pass on your gizmo. Seen this several times. The options seem to be
(1) leave it alone a couple of hours, refresh the bookings and then refresh the boarding pass.
(2) log out of the app completely and go in again;
(2a) same thing, exit the app, but don't login, just use the PNR and download the boarding pass, then re-enter - this is best if you are in a hurry
(3) go to the BA Mobile site, don't log in but use the PNR reference - this isn't so much for the boarding pass but to access the booking, then email the boarding pass (etc).
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