Originally Posted by
garykung
To a rating organization, like Skytrax, Michelin, J.D. Power, etc., its credibility is the key. When a rating is not reflecting the truth, i.e. hit and miss, there is no point to rely on their rating at all.
They got a great deal of flack from the HU 5-star rating (e.g many people accused them of being on the take). Their rebuttal to these criticisms was an interesting read, but.its shallow nature made me even more convinced that they are complete joke of an organization.