FlyerTalk Forums - View Single Post - Air Canada credit card verification policy leaves woman stranded in Thailand
Old Jun 17, 2016 | 4:23 pm
  #38  
ffsim
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Originally Posted by sokolov
I would like to know if they offered the lady to pay again, on the spot, save price, and refund the original charge. That is what CX does in my experience. Why not here?

Or was it offered and she couldn't do it for lack of funds/credit?
That's actually a really proactive approach to the problem.
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