FlyerTalk Forums - View Single Post - Rollout of Altéa's FLY - new Departure Control System
Old Jun 17, 2016 | 3:29 pm
  #262  
Calum
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Originally Posted by salut0
This is a dreadful system -- when traveling on two PNRs, we were unable to change my companion's seat to be next to mine (I had a lap infant in the record). I saw a different seatmap from what she saw when we checked in online. I couldn't tell -- and nor could the checkin agent -- whether the occupied seat next to mine was actually occupied or merely blocked as extra space for the lap infant. I suspected as much, and it was indeed the case.........................
The seat/seat map issues have yet to be resolved. Every time I've loaded up a flight and gone on to the seat map, it shows every single seat occupied even on boarderline empty flights. The FLY manual provides little help with seating either.
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