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Thread: Diamond experience: SF Tuscan, GC Squire Inn, BC Ruby's Inn, Silver Saddle Estes
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Old Jun 17, 2016, 9:19 am
  #4  
kcaluwae
 
Join Date: Jan 2008
Programs: AAdvantage, United MP, Marriott Rewards
Posts: 1,137
Follow-up on Ruby's Inn (Bryce Canyon)
I contacted the GM afterwards with the same reflections regarding my stay as the ones I made here. Never got a response (and it has been 2 weeks since I've sent my mail)

If the GM shows this kind of attitude towards his clients I'm not surprised the whole team lacks a positive customer attitude.
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