FlyerTalk Forums - View Single Post - Horrific United Flight Attendant - what to do
Old Jun 17, 2016, 1:21 am
  #95  
narvik
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
Originally Posted by porciuscato
...everything the average United FA is not.
Whereas I agree with your sentiments overall, I also think that United's FAs have been improving over the last -I don't know- maybe 18 months or so?
I hardly ever (never?) encounter an awful or rude FA in Business, and only infrequent in coach.
However, the coach FAs, although not awful or horrible per se, tend to be mostly disinterested and unhappy with providing good service to pax.

Other carriers' FAs, like from the airlines the ones you mentioned, are certainly more pleasant. Ironically, over the same period of 1.5 years I found some other airlines' FAs to be slipping in service and attitude, Air New Zealand for example.
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