FlyerTalk Forums - View Single Post - Air Canada credit card verification policy leaves woman stranded in Thailand
Old Jun 15, 2016 | 2:48 pm
  #17  
mendy7511
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Join Date: Oct 2009
Location: YVR
Programs: AC*SE MM, Marriott Titanium, National Executive
Posts: 1,594
Originally Posted by sokolov
Problem was: Between booking date and flying date, my credit card hat split apart (literally), so I had received a new card. And now it had a different expiry date.

However, CX had a solution: I paid again with my new card (same price), and they would refund me the old charge (they did). Of course their printer broke down and the whole process took forever. IIRC I spent an hour there. Luckily, I had tons of time.
Same thing happened with me at Sheraton hotels in Vietnam except in had cancelled the original card between purchase (pre paid) and check in.
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