Originally Posted by Boggie Dog

I think what you are talking about is what is sometimes called Pre-Light.

Example, a person who has paid for Pre-Check finds the regular Pre-Check lane closed and is given a card to use in the regular lane. What happens then is all over the board, they may get to keep shoes on or not, laptop may come out or not, and so forth. It certainly is not what the traveler signed up for and is not Pre-Check.

TSA has failed to properly staff Pre-Check lanes after selling an expedited screening product. In any other business there would be legal consequences for such a business practice.

What TSA should be doing is screening everyone using Pre-Check type standards and escalating screening for alarms. Everyone benefits, travelers and TSA staff.