FlyerTalk Forums - View Single Post - What do hotels know about you when you book?
Old Jun 14, 2016 | 1:27 pm
  #28  
BobH
 
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Originally Posted by Miesque
What I don't understand is if that information is available, why do I often get asked if this is my first time at a hotel I have stayed at multiples times, sometimes as recently as with the past 7-10 days (that actually irks me more than not having Diamond recognition).
I also loved it when I was checking in and they said congratulations on being gold when the year before I'd been diamond !!!!!

Bob H
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