bagold-
I stayed at Hayman a year and a half ago and was also in a Penthouse (California) for some inexplicable reason they had upgraded nearly all the lesser catagory rooms but not the Penthouses. Our room was very spacious, but had torn curtains, heavily faded bedspreads and worn furniture. When we complained,they did comp 2 of 4 nights but I would have much prefered proper accommodations.