Operated by Jettime for Norra
Jettime will operate some Norra flights to Krakow, Prague and Venice in July and August
"Due to pilot capacity issues at Norra who operates a part of Finnair’s domestic and European traffic, Finnair will use an aircraft and crew leased from Jettime Oy, a subsidy of Danish airline Jet Time between 7 July and 31 August, 2016. The aircraft will operate some flights to/from Krakow, Prague and Venice.
The aircraft is Boeing B737-700 and the whole crew comes from Jettime, and one Norra cabin crew member joins the crew to support the customer service. The meal concept is Finnair’s meal concept (Sky Bistro and pre-order meals). If you have purchased a seat in advance, you will automatically be re-seated to a similar seat. There’s no in-flight sales, but all pre-ordered goods will be delivered.
The flight schedules remain the same, and the lease does not require any action from the customers.
When you buy tickets through finnair.com, the operating airline is shown on the ‘Select Flights’ page. If you have already made a booking on any of the flights affected, we will inform you about the change in operating aircraft by email/SMS. Please check from Manage booking that we have your current contact information.
Due to the change in flight operator:
you can postpone your trip free of charge for dates between 1 September and 1 October, 2016 according to seat availability.
you can be rerouted on other oneworld carriers according to seat availability.
you are entitled to a ticket refund if you choose not to travel.
If you wish to change or cancel your flight, kindly contact Finnair Customer Service. We also serve our customers on Twitter @FinnairHelps and on Finnair Facebook pages. Finnair Passenger Rights.
Flights operated by Jet Time have only economy class. If you have purchased a business class ticket, you can use the options above, or if you decide to fly in economy class, you are entitled to a partial refund of the ticket fare. If you have used Finnair Plus points for upgrade, points will be refunded to your account. Please fill in the feedback form after the journey.
We are sorry for the inconvenience the change in flight operator may cause you."