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Thread: Confirmed seats from Corp Travel Agent but ... (Concur vs aa.com)
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Old Jun 12, 2016 | 1:24 pm
  #7  
MIAFlyer
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Join Date: May 2001
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Originally Posted by clbasham
No problem, except they charged $50 for the service (increased from $25 just a few weeks ago according to the agent) because my original ticket was purchased through a travel agent. I was told the only way to do it for free was to go back to Concur/AmEx to make the change.
Usually there is no fee to change to a higher cabin of service. The term you need to use is "up-faring my current ticket". I have done exactly your scenario multiple times on both domestic U.S. and international (Latin America) itineraries, purchased through our corporate Concur/BCD travel booking engine.

Good Luck!
Last edited by MIAFlyer; Jun 12, 2016 at 1:25 pm Reason: clarification of BCD/Concur ticketing point
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