FlyerTalk Forums - View Single Post - Confirmed seats from Corp Travel Agent but ... (Concur vs aa.com)
Old Jun 12, 2016 | 1:09 pm
  #6  
jan_believes
 
Join Date: Feb 2006
Programs: HH Gold (again), US/UA/DL non-elite, ZE Presidents Circle, WN reluctant no fee convert.
Posts: 1,449
Is your FF# included in your res? Do you have any status?


Using a third party res system means a message is sent to AA for the seats which AA's third party website system can basically ignore. Goes to a queue, and it's not considered important by airline standards if it isn't priority to the airport operation. And, I can tell you, it isn't, before flight date.

Some may disagree and I am sure there are multi-layers of opinion and experience out there.

But, the system message is for the most part ignored unless attention is drawn to it. (a bit more than MHO)
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