FlyerTalk Forums - View Single Post - Reservations called me back after the call dropped
Old Jun 11, 2016 | 9:32 pm
  #15  
canadiancow
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Originally Posted by expert7700
..until they audit and suspend your SE status

"Mr. Cow, on these 8 dates you called and asserted to our phone system that you were flying that day. Our records and reviews of the calls show you did not travel on those dates. We spent $74,000 investigating this and expenses are still piling up"
Actually there were two times in 2016 I took a lot of concierge resources and almost didn't fly.

The first was that my SFO-YVR was delayed, and I was going to have to overnight in YVR to make it to YYC. Lots of concierge resources used. When I arrived at SFO, the GA recognized my name, realized the concierge wanted to talk to me, and called her. She came to talk to me.

I was tempted to go home with a "screw it all" attitude.

However, I ended up flying.

The second was when a concierge who had spent an hour on the phone with me told me "well, it's Latitude, you can cancel and go home". That was not an amusing comment when my only goal was to catch my flight. But I almost did go home.
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