Originally Posted by
canadiancow
Thanks for the information.
When you call a concierge, you're Super Elite and have an "issue" on day of travel. They will ALWAYS call back when the call drops.
..until they audit and suspend your SE status
"Mr. Cow, on these 8 dates you called and asserted to our phone system that you were flying that day. Our records and reviews of the calls show you did not travel on those dates. We spent $74,000 investigating this and expenses are still piling up"