Originally Posted by
Jumper Jack
never received a call back..ever.
*experience as recent as last two weeks
Right. But this could be something new.
"I've never experienced this in the past" isn't contributive to the thread.
The intention is to figure out if this is new or a one-off. Your past negative experiences do nothing to confirm either of those.
Originally Posted by
kwflyer
I've had this happen to me numerous times, and they called me back most of the time.
One time, the agent called back and asked. "Why did you hang up on me!?"
Interesting.
On one hand, I want to say that it could be due to the fact that the only time I call in is for complicated things, and I can see why an agent might want an "easy out".
On the other hand, if it's simple, I do it online.