FlyerTalk Forums - View Single Post - Bag interlining issues and OW policy changes (Combined threads)
Old Jun 11, 2016 | 1:06 pm
  #37  
moa999
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Join Date: Jan 2005
Location: Sydney, Australia
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Originally Posted by GUWonder
The following is not true with regard to what Oneworld carriers had previously guaranteed:
So you keep saying without providing proof... While OW carriers have generally been helpful and in many cases provided protection, although sometimes after a lot of pressure, I don't believe (apart from AA) that it has every been official policy, and I had always viewed connecting flights as a risk
(yet have done a number myself - including turnarounds in countries where I didn't have a visa eg KHI)

As an example, from a post on this topic on the AFF board:
Last year my TA had booked 3 tickets in the same PNR, one of the ticket was a BA operated flight marketed by AY connecting to a QF flight. I was no show on the QF flight due to a 4 hour delay on the BA flight. BA was not able to rebook me on QF (computer says no) and the agent kept repeating that these were separate tickets, so I was not protected anyway. To make a long story short, after multiple calls to QF and being told to pay the no show fee (which was eventually not charged) QF rebooked me on a later flight. So I'm not sure if airlines protect PAX connections if separate tickets in a single PNR. Or maybe I should have called AY? But neither QF nor BA told me that AY was responsible as marketing carrier of the first flight.
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