FlyerTalk Forums - View Single Post - United Explorer card advertises a deceptive award benefit

Jun 9, 2016 | 2:42 pm

#29

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat

Posts: 72,957

Quote:

Originally Posted by yojimbo

...
For the sake of clarity, my issue is that there are no standard awards available on my desired route ON ANY DATE, even though there are plenty of seats available for sale.

Thus, UA is not honoring their last-seat availability promise.

As discussed earlier certain UX carriers do not offer Standard Awards -- this is not a credit card issue, its not a last seat, it is missing Standard Awards.

Quote:

Originally Posted by WineCountryUA

There is an inventory issue for certain UX carriers / flights -- not well understood when the limitation occurs but it is a real issue

http://www.flyertalk.com/forum/unite...ghts-only.html

If the problem is outside of UX then in the past there has been an issue of not being fully longer it in - http://www.flyertalk.com/forum/unite...l-website.html - unclear if this continues to be an issue.

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