FlyerTalk Forums - View Single Post - Elevate Gold "Opt in"

Jun 9, 2016 | 11:26 am

#5

caseminole

Join Date: Feb 2009

Location: Los Angeles, CA

Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold

Posts: 1,772

Quote:

Originally Posted by pchen0

Hi,
Just gotten Elevate Gold Status but how do I "opt in" for free upgrade to main cabin select at t-24?
I do not see a "Opt in" button under my reservation to click so is it automatic or am I missing something?

Thanks.

I've never seen it myself. I dont know that it is comes up for everyone.

I am not doubting what other, more experienced VX flyers are indicating.

I just havent ever seen it. If its present on the booking or confirmation screens, its a well hidden little bugger.

Calls to VX to assist me seem to go to deaf ears. Sometimes the agents have no idea what I am talking about.

Odd as I am a VX Elevate Gold, you would think more experienced CS agents would be handling my calls.

i think as the idea of being owned by Alaska trickles down among the rank and file, I get the sad feeling these folks dont really care perhaps as much as they did a year ago.

just my 2 cents

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