FlyerTalk Forums - View Single Post - Hyatt Regency Orlando REVIEW - MASTER THREAD
Old Jun 8, 2016, 8:18 am
  #75  
Crazyhotelguy
 
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
Originally Posted by a193991
to be honest, I am surprised, that some hotels even offer a 6pm hold day of arrival without penalty. I really wonder, how well the hotels can predict no-shows and short notice cancellations so they can offer such generous conditions. Even 72 hours is pretty generous and customer friendly
My guess is a cancelled group block, poor revenue management, simple oversight, or just movement in the market. There was a huge storm that could have freaked people out. Also the Orlando market is very fluid. A large number of bookings are made within 7 days of arrival.

I do revenue management for a couple independent hotels in the market and speak from experience.
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