Originally Posted by
Delectatio
Do 'complimentary nights' actually count as a 'stay'?
I recently exchanged a 'free night voucher' (as a compensation for a bad stay) and I didn't receive stay credit. is this correct?
If this was a Be My Guest "BMG" certificate then you should receive points and stay credit.
See:
http://www.flyertalk.com/forum/hilto...thread-11.html
http://www.flyertalk.com/forum/hilto...ecovery-2.html