FlyerTalk Forums - View Single Post - United Explorer card advertises a deceptive award benefit
Old Jun 7, 2016 | 12:41 pm
  #25  
WineCountryUA
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Originally Posted by yojimbo
My issue is that UA doesn't always honor the "last seat" policy for elites and Chase credit card holders.

Case in point: On the SFO-OTH route, served by United Express, there are no Standard award seats available, ON ANY DATE, even though Saver award seats are available on many dates.

As a Chase cardholder, I am unable to book a Standard award seat on this route, even though there are many seats available for sale (but no Saver award inventory)

Perhaps UA has miscoded this route as a partner route, even though it's a UA Express route?
There is an inventory issue for certain UX carriers / flights -- not well understood when the limitation occurs but it is a real issue

http://www.flyertalk.com/forum/unite...ghts-only.html

If the problem is outside of UX then in the past there has been an issue of not being fully longer it in - http://www.flyertalk.com/forum/unite...l-website.html - unclear if this continues to be an issue.
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