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Seriously misled by MMB and ended up being forced to pay! What to do?
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Jun 6, 2016 | 3:23 pm
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Prospero
Moderator: The British Airways Club, Iberia Club, Airport Lounges and Eco-conscious Travel
Join Date:
Jan 2003
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London, UK
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I think your daughter and son in law were misinformed by the check-in agents at JFK. The increased baggage allowance should have applied to the return sectors as well as the outbound. See
http://www.britishairways.com/en-gb/...age-allowances
and click on Allowances on mixed cabin journeys.
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