FlyerTalk Forums - View Single Post - WizzAir -mistake with passport number during online check-in
Old Jun 5, 2016 | 9:33 am
  #2  
skyper123456789
 
Join Date: Mar 2016
Posts: 13
Originally Posted by katieloggs
Hi,

I have made a ridiculously stupid mistake while doing online check-in for mine and my partner's flight later this month - I put my passport number in place of his when entering his details, and then checked in for him. Mine however is correct.

We are flying from London Luton to Ohrid, Macedonia with WIzz Air.

I can't find any information about dealing with this. I assume it is necessary for me to change the number, because it is printed on the boarding pass. Does anyone have any experience with doing this with Wizz Air? Ideally I guess I would just cancel my check in and change his details, then re-check in. But this doesn't look like an option online.

I will ring their customer services line tomorrow, just wondering if anyone has dealt with something like this before.

Thanks

Having said this I just realised that the mobile boarding passes do not display the passport number. Perhaps therefore it isn't necessary for me to change it? Do they check it some other way?
Ohrid is great, and I have flown Wizz Air many times. You should definitely call customer service and they should be happy to help. I've had a similar problem and customer service addressed this issue very well, but your mileage may vary. Hope this helps.
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