Originally Posted by
YOWgary
And - as in the original point of this thread - it's hard to know "how best to help the airline staff help us" when they simply fall back to "you're wrong, I'm right, stop resisting".
Well that's human nature, and can be found in every service job, everywhere. Doesn't make it acceptable or any less frustrating, granted. I applaud the resisting part - polite pushback from a knowledgeable customer can only benefit the rest of us.
I tire of the incessant "
can you believe they asked me - ME - if I was in the correct line?!?"