I was booked in Y on the QR1011 connecting to the QR005 Thursday. Had a funeral to attend first thing Friday, so became concerned when I noticed the DXB-DOH leg was showing a delay. Sure enough, the connection was missed. having learnt that there were no more QR DOH-LHR sectors that would arrive in time for the next morning, I attempted to have QR staff rebook me from Dubai - which proved useless.

Doha did eventually rebook me on to the BA night flight arriving 6am, and I just about made the funeral. No hotel was provided, but I did at least have lounge access by virtue of Sapphire. Arrival into LHR was 8.5 hours late.

Having flown quite a few segments with QR there is no doubt service onboard far exceeds service on the ground. The staff in Dubai were ineffective and somewhat naive, insisting at 15:50 that a 16:05 departure was still on the cards when the inbound widebody still hadn't parked up on stand

What sort of a response should I expect from QR Customer Care? Presumably they'll chuck me a few thousand Qmiles?

I don't believe EU261 applies here and expect very little in the way of service recovery from QR - unless someone could advise of a particular channel. Many thanks.