FlyerTalk Forums - View Single Post - Drop in Quality of Y Service?
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Old Jun 3, 2016, 2:49 am
  #6  
THD
 
Join Date: May 2006
Location: SYD or GOT
Programs: OZ Lifetime-DMPL*G, AF*G, SPG Plat, Hertz PC
Posts: 803
I think it is just the ups and downs of the service rather than a noticeable trend downhill

Coat - Never been offered in Y
Steamed towels - probably right but haven't noticed
Meal menu - most flights have a printed menu but the odd flight has missed out
Personalised greeting - I got one 3 years ago but none since
Food quality - Is this the western or Korean option? I found the Korean options are always the same in Y, to the point of being boring sometimes. Have not noticed any decline in the Korean options.
Friendliness of FAs - Goes up and down depending on the crews.
Toothbrushes - last trip in January had toothpaste in tubes, maybe a recent change.
THD is offline