Originally Posted by Retired FF

I do not have a copy of the re-issued ticket but the original ticket number started with 724 so was a Swiss ticket. Swiss seems to be turning the compensation issue to LH and I have asked my TA to insist that this is Swiss issue and that they need to deal with it.
To be honest, I am extremely disappointed, not only the way this was handled at the Montreal airport, but also the way they my case is being handled by LX and LH.