FlyerTalk Forums - View Single Post - AB/Etihad - Bought Business Class, getting Economy instead...
Old Jun 2, 2016, 1:59 am
  #7  
ralfkrippner
Moderator, SkyTeam and Germany
 
Join Date: Sep 2001
Location: FRA/STR/NUE
Programs: BA, LH, KL, EY, IHG, Marriott, Hyatt, Hilton, Radisson
Posts: 5,946
It would be helpful to get to know the details:

- full itinerary and price
- when booked
- how is the confirmation email worded
- was the fare succesfully charged from your card / account
- how many days between confirmation and note of wrong price
- whats the full text of the note
- would you be willing to sue AB in germany / which country do you live in
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