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Thread: AA lies to passengers: rolling delays and false departure times
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Old Jun 1, 2016 | 5:01 pm
  #6  
JDiver
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Originally Posted by BlueHenFlyer
rjw242 - if I consistently over promise and under deliver, my clients would call me a liar.

This was not an aircraft issue, but a crew issue - and was already on the "Big Board" at a 29 minute delay when the EWR flight was in the air.

We're now at T-3 and they've not changed the departure time. That's straight up lying.
Here's the deal: AA could assign another crew to fly.

AA has traditionally not been good about feeding current information to gate agents and the flight status displays, so it seems this continues being a systemic problem. As well, AA and US OPS remain separate AFAIK - the IOC (just opened last September) doesn't get integrated until October, and this may also causing some issues.
Last edited by JDiver; Jun 3, 2016 at 9:38 am Reason: Typoe!
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