FlyerTalk Forums - View Single Post - AA lies to passengers: rolling delays and false departure times
Old Jun 1, 2016 | 4:52 pm
  #4  
Often1
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
At major hubs such as PHX and DFW, AA routinely shifts crew assignments and aircraft. DL actually has state-of-the-art software which it uses to make these shifts.

Problem is that it leads to a lot of rants about "lying" and lack of transperency. It's far from either. Simply a lack of understanding.
Often1 is offline