Originally Posted by
dchristiva
Likely no tip and I would definitely report the incident to management so everyone understood exactly WHY I didn't tip. The situation's not going to improve if management doesn't know they have a potential problem.
A harsh result for what sounds like a one-off by a nice server. Depending on the place, a server might be quite limited in the ability to comp an item.
The server's candor was rare. I don't need to ruin her day or perhaps her livelihood by anything more than perhaps a reduced tip.
There are plenty of reasons to "talk to management" as a customer of the service industry. For me, this is not one.