Originally Posted by WrightHI

Not off the top of my head, but Googling should turn you up some blog posts. You can only redeem for yourself and family members you've registered on KE's website (which requires copies of marriage license for spouse & birth certificate for kids, but otherwise straightforward), and you can only redeem for KE flights online. Redeeming partner awards requires calling and apparently more forms, but I haven't had occasion to do that yet -- I just put the infrastructure in place for when it becomes useful.