FlyerTalk Forums - View Single Post - Terrible Priority Check in agent at LAS
Thread: Terrible Priority Check in agent at LAS
View Single Post
Old May 30, 2016 | 8:33 pm
  #12  
babypuwet
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Mar 2012
Posts: 1,001
Originally Posted by jerry a. laska
Why does an agent that is assisting another agent who is dealing with you (especially when all that is required is to punch "a couple of buttons") need to say "hi"to you, speak to you, or acknowledge you? Shouldn't the agent helping your agent be enough?
They certainly do not have to say hi or acknowledge me. But as a front line customer service employee, standing directly in front of me, if you were a manager, wouldn't you want them to make good impressions on customers?
babypuwet is offline  
Reply