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Old May 30, 2016 | 5:56 pm
  #6  
babypuwet
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Join Date: Mar 2012
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Originally Posted by duchy
Fortunately for every Ms C there are many more like Joe who I encountered at Chicago last week - I had missed my AA domestic flight after a transatlantic delay of 16 hours with another carrier. It was an award ticket and I had already checked and there was no availability to rebook - Joe sorted out in five minutes with a smile.....and reminded me why I fly AA when I can.
yes, I do like AA much better than United where I switched from couple of years ago. My experience has been 90% good to great AA agents.
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