Originally Posted by
LukeO9
For the particular member state, the procedure is an oral presentation in a court, where, only the application is a written document. The European Small Claims Procedure is a written procedure, where a court is used only in certain cases.
But then the ESCP still eventually goes to the same court, which is allowed to decide to have an oral hearing.
You haven't really told us what is your unresolved complaint, why not use someone like
http://www.euclaim.co.uk/