I tend to agree with that statement. Both times that I've been met at the door, I was in no hurry to get to my connecting flights. Both times they walked me to the Sky Club, checked me in, gave me my next flight gate info, and left.

One ride I was travelling alone. On the other ride I was travelling with my family so when we were met at the door, the driver said he had two others he was taking to another gate so would we wait right there for his return. He was back in about 3 minutes, drove us to the new terminal, walked us to the Sky Club, checked us all in and left.

Very nice surprises.